Research progress on the relationship between emotional labor and empathy fatigue in nursing students

Abstract

Abstract:

In recent years，the medical industry's requirements for nursing quality have been continuously increasing. Nursing students are facing increasing emotional labor and psychological pressure in clinical internships or work. Long-term emotional labor may lead to empathy fatigue in nursing students，which not only affects their physical and mental health，but also may reduce nursing quality and lead to job burnout. This article reviews the relationship between emotional labor and empathy fatigue of nursing students，including relevant concepts，measurement tools and existing research results. The purpose is to deeply understand the internal connection between the two and adopt effective coping strategies to create a healthier and more sustainable working environment for nursing students.

Key words: Nursing students, Emotional labor, Empathy fatigue, Mental health

CLC Number:

R181.3

WANG Shuxian, LU Yue, YUE Tong. Research progress on the relationship between emotional labor and empathy fatigue in nursing students. [J]OCCUPATION AND HEALTH, 2026, 42(9): 1284-1288.

References 39

[1]	林书球, 张淋淋, 张悦, 等. ICU护士共情疲劳发生现状的meta分析[J]. 职业与健康, 2024, 40(9):1267-1271.
[2]	赵慧军, 席燕平. 情绪劳动与员工离职意愿--情绪耗竭与组织支持感的作用[J]. 经济与管理研究, 2017, 38(2):80-86.
[3]	HOCHSCHILD A R. The managed heart:commercialization of human feeling[M]. LA: Univ of Calif Press,1983:7-8.
[4]	MORRIS J A, FELDMAN D C. The dimensions,antecedents,and consequences of emotional labor[J]. Acad Manag Rev, 1996, 21(4):986-1010. DOI URL
[5]	DIEFENDORFF J M, GOSSERAND R H. Understanding the emotional labor process:A control theory perspective[J]. J Organ Behav, 2003, 24(8):945-959. DOI URL
[6]	邓子鹃, 李前兵. 情绪劳动的理论与实践研究[J]. 商业时代, 2011(15):75-77.
[7]	SMITH P. Recruit and retain.The emotional labour of nursing[J]. Nurs Times, 1988, 84(44):50-51.
[8]	ADELMANN P K. Emotional labor and employee well-being[D]. Ann Arbor: University of Michigan,1989:97-108.
[9]	MORRIS J A, FELDMAN D C. Managing emotions in the workplace[J]. J Manage Issues, 1997, 9(3):257-274.
[10]	KRUML S M, GEDDES D. Exploring the dimensions of emotional labor:The heart of Hochschild's work[J]. Manage Commun Q, 2000, 14(1):8-49. DOI URL
[11]	BROTHERIDGE C M, GRANDEY A A. Emotional labor and burnout:Comparing two perspectives of "people work"[J]. J Vocat Behav, 2002, 60(1):17-39. DOI URL
[12]	赵君英. 护士的情绪劳动及其相关因素的关系研究[D]. 金华: 浙江师范大学, 2010.
[13]	GRANDEY A. When "the show must go on":Surface and deep acting as determinants of emotional exhaustion and organizational consequences of emotional labour in peer-rated service delivery[J]. Acad Manag J, 2003, 46(1):86-96. DOI URL
[14]	HONG J, KIM O. Development and validation of an emotional labour scale for nurses[J]. J Nurs Manag, 2019, 27(3):509-516. DOI URL
[15]	YAO Y, WEI W, HU Y, et al. Translation and psychometric validation of the Chinese version of the Emotional Labour Scale for nurses[J]. J Nurs Manag, 2020, 28(4):948-958. DOI URL
[16]	DIEFENDORFF J M, CROYLE M H, GOSSERAND R H. The dimensionality and antecedents of emotional labor strategies[J]. J Vocat Behav, 2005, 66(2):339-357. DOI URL
[17]	柏乔阳. 情绪型劳动的影响因素及其与员工心理健康的关系[D]. 杭州: 浙江大学, 2006.
[18]	骆宏, 孙庆龄, 顾利慧. 护士情绪工作能力对职业倦怠的影响研究[J]. 中华护理杂志, 2008, 48(11):969-971.
[19]	江利婷, 周松, 于翠香, 等. 实习护生情绪劳动现状及其影响因素分析[J]. 中国临床护理, 2020, 12(2):112-115,119. DOI
[20]	赵丽丽, 陈潇. 护生情绪劳动与自我效能感及应对方式[J]. 中国健康心理学杂志, 2014(7):1027-1029.
[21]	王朝霞, 杨敏, 王慧, 等. 护士情绪劳动表现策略与自我效能的相关性分析[J]. 护理学杂志, 2009, 24(11):12-14.
[22]	AUSTIN E J, DORE T C, O DONOVAN K M. Associations of personality and emotional intelligence with display rule perceptions and emotional labour[J]. Personal Individ Differ, 2008, 44(3):679-688. DOI URL
[23]	胡振娟, 朱桔, 张晓菊. 护士情绪智力对情绪劳动策略影响的研究[J]. 上海护理, 2013, 13(3):5-7.
[24]	梁欣荣, 陈敏, 王慧, 等. 聘用护士情绪智力与情绪劳动表现策略的相关性分析[J]. 中华现代护理杂志, 2010, 16(23):2729-2731.
[25]	史宏睿, 刘艳, 彭伟, 等. 社会支持对安宁疗护护士负性情绪的影响:积极应对方式的中介作用[J]. 护理管理杂志, 2021, 21(8):555-560.
[26]	王君婷. 共情疲劳量表在心理咨询师中的修订与应用研究[D]. 贵阳: 贵州师范大学, 2024.
[27]	孙炳海, 楼宝娜, 李伟健, 等. 关注助人者的心理健康:共情疲劳的涵义、结构及其发生机制[J]. 心理科学进展, 2011, 19(10):1518-1526.
[28]	方萌萌, 赵艳雪, 薛燕飞, 等. 急诊科护士共情疲劳现状与情绪劳动的相关性研究[J]. 护理管理杂志, 2022, 22(7):499-503.
[29]	FIGLEY C R. Compassion fatigue:coping with secondary traumatic stress disorder in those who treat the traumatized[M]. New York: Brunner Mazel Inc,1995:52-58.
[30]	楼宝娜. 共情疲劳的结构及其发生机制:基于不同助人群体的检验[D]. 金华: 浙江师范大学, 2012.
[31]	杨帆. 三甲医院护士共情疲劳与工作投入的关系研究:情绪劳动策略的中介作用[D]. 南昌: 江西中医药大学, 2022.
[32]	ÖZDEMIR V A, YAVUZ A Y. Nursing Students’ Level of Compassion and Thoughts About Compassion Fatigue[J]. Yükseköğretim ve Bilim Dergisi, 2023, 13(3):455-464.
[33]	王雪, 李玲. 急诊科工作场所暴力和职业倦怠对护士共情疲劳的影响[J]. 护理学杂志, 2019, 34(6):58-61.
[34]	KWAK Y, HAN Y, SONG J S, et al. Impact of emotional labour and workplace violence on professional quality of life among clinical nurses[J]. Int J Nurs Pract, 2020, 26(1):e12792. DOI URL
[35]	COETZEE S K, KLOPPER H C. Compassion fatigue within nursing practice:a concept analysis[J]. Nurs Health Sci, 2010, 12(2):235-243. DOI URL
[36]	张晗, 陈由梅, 郭雯, 等. 情绪劳动在临床护士共情满意与共情疲劳间的中介效应[J]. 心理月刊, 2024, 19(3):32-34. DOI
[37]	李竞. 角色压力、情感劳动投入对社会工作者共情疲劳的影响研究[D]. 成都: 西南财经大学, 2022.
[38]	李坛健, 王妤, 李雅琴, 等. 护士情绪劳动的影响因素研究进展及管理启示[J]. 职业与健康, 2024, 40(12):1705-1708,1715.
[39]	王建花, 白萍, 魏永婷. 手术室护士职业倦怠的研究进展[J]. 上海护理, 2024, 24(3):31-36.