Analysis on relationship between job satisfaction,job stress and burnout among personnel in Shanghai's pre-hospital emergency medical system based on structural equation modeling

Abstract

Abstract: Objective To investigate the current situation of the pre-hospital emergency personnel workforce in Shanghai,analyze the factors related to personnel job satisfaction in the pre-hospital emergency system and its relationship with work pressure and burnout,and put forward targeted recommendations and measures. Methods The current work status of the pre-hospital emergency personnel workforce in Shanghai was investigated from July to August 2022,and a cross-sectional survey was conducted on emergency-related personnel in all urban-level medical emergency centres in the city（a total of 10） using a basic information questionnaire,a job satisfaction scale,a job stress scale,and a burnout scale. A structural equation model was constructed to analyze the relationship between job satisfaction,work pressure and burnout among the pre-hospital emergency personnel in Shanghai. Results The job satisfaction score of pre-hospital emergency related personnel in Shanghai was （70.82±16.53）points,the job stress score was （24.25±6.10）points,and burnout score was （40.15±18.00）points,which were all above the medium level.The standardized path coefficient between job satisfaction and burnout among pre-hospital emergency personnel in Shanghai was -0.71,and the two were negatively correlated. The standardized path coefficient between job stress and job satisfaction was 0.88,indicating a positive correlation between the two.Job stress indirectly had a negative effect on burnout through the mediating role of job satisfaction. Conclusion Job satisfaction,as a mediator factor between job stress and burnout,suggests that we need to pay more attention to the needs and development pain points of pre-hospital emergency personnel,improve the working environment through the intelligent construction of the pre-hospital emergency system,focus on cultivating and upgrading the pre-hospital emergency personnel's own ability,improve performance evaluation,optimise the salary system,and stimulate innovation and creativity,which can reduce the job stress and burnout,and improve the job satisfaction of the pre-hospital emergency personnel,and effectively promote the high-quality and sustainable construction of pre-hospital emergency teams.

Key words: Pre-hospital emergency care, Structural equation modelling, Job satisfaction, Cross-sectional study

CLC Number:

R192

QIN Yi, HUANG Ping. Analysis on relationship between job satisfaction,job stress and burnout among personnel in Shanghai's pre-hospital emergency medical system based on structural equation modeling. [J]OCCUPATION AND HEALTH, 2025, 41(8): 1029-1034.

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