Effects of emotional labor and humanized nursing ability on psychological nursing ability of nurses in 14 hospitals in Sichuan and Chongqing area

Abstract

Abstract: Objective To investigate the current status of nurses' psychological nursing ability and analyze the influence of emotional labor and humanized nursing ability on their psychological nursing ability. Methods From March to September 2023,a total of 705 nurses from three tertiary hospitals,five secondary hospitals,five primary hospitals in Sichuan Province and one tertiary hospital in Chongqing Municipality were selected by convenience sampling method as the survey objects. The general information questionnaire,clinical nurses psychological nursing knowledge,attitudes and practice questionnaire,emotional labor scale and humanized nursing ability scale were used to investigate and the data were analyzed. Results The M（P₂₅,P₇₅） of the nurses' psychological nursing ability score was 141.00（126.00,164.00）points,emotional labor and humanized nursing ability of nurses were 64.00（57.50,66.00） and 67.00（60.00,76.00）points,respectively. The scores of psychological nursing ability of nurses with different educational background,levels of hospitals and whether to participate in psychological nursing related training showed statistically significant differences（all P<0.05）. The score of nurses’ psychological nursing ability was positively correlated with the scores of emotional labor and humanized nursing ability（r=0.524,0.528,both P<0.01）. Emotional labor and humanized nursing ability had an impact on nurses' psychological nursing ability,which could jointly explain 36% of the variation in nurses' psychological nursing ability. Conclusion The emotional labor and humanized nursing ability of nurses have significant effects on psychological nursing ability,and improving emotional labor level and humanized nursing ability is helpful to improve their psychological nursing ability.

Key words: Nurse, Psychological nursing ability, Emotional labor, Humanized nursing ability

ZHANG Xiaoyan, ZHANG Duan, LI Xiaolin. Effects of emotional labor and humanized nursing ability on psychological nursing ability of nurses in 14 hospitals in Sichuan and Chongqing area[J]. OCCUPATION AND HEALTH, 2025, 41(4): 471-476.

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