Progress in the application of artificial intelligence chatbot in mental health promotion

Abstract

Abstract: The detection rate of mental health problems continues to rise globally,but supply-side and demand-side barriers affect the rate at which individuals receive mental health services.The use of artificial intelligence chatbots can improve the accessibility,acceptance,and engagement of mental health resources. At present,the related researches are increasing gradually,but mainly foreign researches.This article summarizes the application status and evaluation tool of AI chatbots in early psychological screening,psychological treatment and symptom management,analyzes the existing problems and puts forward suggestions to provide reference for the practice of AI technology-driven mental health.

Key words: Artificial intelligence, Chatbots, Mental health, Research progress

CLC Number:

R181.3⁺7

WANG Xin, YU Guilin, LONG Xiaoyong. Progress in the application of artificial intelligence chatbot in mental health promotion. [J]OCCUPATION AND HEALTH, 2025, 41(20): 2872-2876.

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