Analysis of the mediating effect of coping style on work-family conflict,nursing work environment and job burnout among nurses in a tertiary general hospital in Shanghai

Abstract

Abstract: Objective To understand the current situation of job burnout among nurses in a tertiary general hospital in Shanghai,and explore the mediating role of coping style between work-family conflict,nursing work environment,and job burnout. Methods A questionnaire survey was conducted on 670 nurses in February 2022,and the data was analyzed. Results Totally 499 nurses experienced job burnout,with an incidence rate of 74.48%. Emotional exhaustion,depersonalization,and personal achievement dimensions were at moderate,mild,and severe levels of burnout,respectively. The scores[M（P₂₅,P₇₅）] of work-family conflict,nursing work environment, positive coping style,and negative coping style for nurse were 51（43,56）,3.00（2.90,3.23）,22（17,27）,and 9（7,12）points,respectively. Positive coping style and negative coping style played partially mediating role between work-family conflict and job burnout,with the mediating effects of 0.067 and 0.022,accounting for 4.83% and 1.59% of the total effect,respectively. Positive coping style played a complete mediating effect on nursing work environment and job burnout,with the mediating effect of -0.033,accounting for 100% of the total effect. Conclusion The incidence rate of job burnout among nurses in a tertiary general hospital in Minhang District,Shanghai is relatively high,and personal achievement problems are relatively prominent. Positive coping style played a strong mediating role in work-family conflict,nursing work environment and job burnout. It is suggested that hospital management pay attention to the mental health status of nurses,strengthen guidance for nurses to choose positive and mature coping style,in order to reduce the incidence and severity of job burnout.

Key words: Nurses, Job burnout, Work-family conflict, Nursing work environment, Coping style

CLC Number:

R181.3⁺1

YUAN Ying, WANG Wei, YAN Fei, LIU Jing. Analysis of the mediating effect of coping style on work-family conflict,nursing work environment and job burnout among nurses in a tertiary general hospital in Shanghai. [J]OCCUPATION AND HEALTH, 2025, 41(13): 1739-1743.

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