Mediating role of psychological contract between nurses' performance appraisal justice and organizational trust

Abstract

Abstract: Objective To explore the effects of performance appraisal justice and psychological contract on organizational trust of nurses in a grade-A tertiary hospital of Tianjin,so as to provide reference basis and management methods for improving nurses' trust to the hospital. Methods From August to September,a questionnaire survey was conducted among 180 nurses in a grade-A tertiary hospital of Tianjin by means of general data questionnaire,performance appraisal justice scale,psychological contract scale and organizational trust scale. Results The average score of items of the nurses' performance appraisal justice scale was （3.41±0.95） points,the average score of items of the psychological contract scale was （3.47±0.91）points,and the average score of of items of the organizational trust scale was （3.67±0.86）points,all were at the medium level. The performance appraisal justice was positively correlated with organizational trust and psychological contract（r=0.808,0.836,both P<0.01）,and the psychological contract was positively correlated with organizational trust（r=0.873,P<0.01）. The psychological contract played a mediating role between performance appraisal justice and organizational trust,with an effect value of 0.494,accounting for 67.76%. Conclusion The organizational trust of nurses in this hospital is at a medium level,and the Managers should improve the satisfaction of nurses' perception of justice in performance appraisal and maintain a good degree of psychological contract,so as to improve the nurses' organizational trust.

Key words: Nurse, Performance appraisal justice, Psychological contract, Organizational trust, Mediating effect

CLC Number:

R192.6

WEI Dan-lian, WANG Xiang-qi, QIN Qi, LONG Feng-ying, MA Hong-wen. Mediating role of psychological contract between nurses' performance appraisal justice and organizational trust. [J]OCCUPATION AND HEALTH, 2023, 39(6): 789-793.

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