某部文职人员付出-回报失衡、职业倦怠现状及二者关系研究

摘要/Abstract

摘要： 目的了解某部文职人员付出-回报失衡及职业倦怠现状,探讨两者间关系,为应对文职人员职业倦怠提供科学依据。方法 2022年3—4月采用中文版付出-回报失衡量表（effort reward imbalance questionnaire,ERI）、中文版职业倦怠量表（maslach burnout inventory general survey,MBI-GS）对随机抽取的某部280名文职人员进行测评,发放调查问卷280份,有效问卷为270份,比较不同人口学特征及付出-回报失衡模式下某部文职人员的职业倦怠情况,利用logistic 回归探讨其影响因素。结果 48.15%文职人员处于付出-回报失衡状态,付出、回报和超负荷维度得分为（18.70±4.46）、（34.90±5.19）和（18.15±4.23）分,职业倦怠检出率为82.96%,情感耗竭、人格解体和成就感降低维度得分为（13.14±6.41）、（13.34±6.15）和（19.46±6.36）分。Pearson相关分析显示,付出维度与情感耗竭、人格解体维度呈正相关（r=0.073、0.328,均P<0.01）;回报维度与情感耗竭、人格解体维度均呈正相关,但与成就感降低维度呈负相关（r=0.435、0.204、-0.108,均P<0.05）;超负荷维度与情感耗竭、人格解体和成就感降低维度均呈正相关（r=0.136、0.303、0.059,均P<0.01）。Logistic回归分析结果显示,学历为大学本科、工龄<5年和ERI>1均是军队文职人员职业倦怠的危险因素（OR=3.072、6.312、3.267,均P<0.01）。结论文职人员付出-回报失衡、职业倦怠情况较严重,且付出-回报失衡会加剧文职人员职业倦怠的发生。

关键词: 付出-回报失衡, 职业倦怠, 军队文职人员

Abstract: Objective To understand the current situation of the effort-reward imbalance and job burnout of military civilian staff in a troop,explore the relationship between the two,and provide a scientific basis for dealing with job burnout of civilian staff. Methods The Chinese version of effort reward imbalance questionnaire（ERI） and Maslach burnout inventory general survey（MBI-GS） were used to evaluate 280 military civilian employees randomly extracted from a troop in March-April 2022. The job burnout of civilian personnel of a troop was compared under different demography characteristics and effort-reward imbalance model,and logistic regression was used to explore the influencing factors of job burnout. Results 48.15% of military civilian person were in a condition of effort-reward imbalance. The score of the effort,reward and overload dimensions was （18.70±4.46）,（34.90±5.19） and （18.15±4.23）points,respectively. The detection rate of job burnout was 82.96%.The score of emotional exhaustions,depersonalization,and reduced personal accomplishment dimensions was （13.14±6.41）,（13.34±6.15） and （19.46±6.36）points,respectively. Pearson correlation analysis showed that the effort dimension was positively correlated with the emotional exhaustion and depersonalization dimensions（r=0.073,0.328,both P<0.01）. The reward dimension was positively correlated with the emotional exhaustion and depersonalization dimensions,but it was negatively correlated with the reduced personal accomplishment dimension（r=0.435,0.204,-0.108,all P<0.05）. The overload dimension was positively correlated with the emotional exhaustion,depersonalization and reduced personal accomplishment dimensions（r=0.136,0.303,0.059,all P<0.01）. The logistic regression analysis showed that undergraduate education,working experience <5 years and ERI >1 were the risk factors of job burnout in military civilian staff（OR=3.072,6.312,3.267,all P<0.01）. Conclusion The military civilian staff in this troop has a severe effort-reward imbalance and serious job burnout,andthe effort-reward imbalance aggravate the occurrence of job burnout of military civilian staff.

Key words: Effort-reward imbalance, Job burnout, Military civilian staff

中图分类号:

R181.3⁺4

甘军, 王伟, 廖爱苗, 张本忠. 某部文职人员付出-回报失衡、职业倦怠现状及二者关系研究. [J]职业与健康, 2023, 39(8): 1035-1039.

GAN Jun, WANG Wei, LIAO Ai-miao, ZHANG Ben-zhong. Study on status and relationship of effort-reward imbalance and job burnout among military civilian personnel of a troop. [J]OCCUPATION AND HEALTH, 2023, 39(8): 1035-1039.

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