外卖骑手感知算法控制、职业污名感和自我效能感对职业倦怠的影响

职业与健康 ›› 2024, Vol. 40 ›› Issue (3): 320-324.

外卖骑手感知算法控制、职业污名感和自我效能感对职业倦怠的影响

苗梓欣¹, 郭彤梅^1,2

1.中北大学经济与管理学院,山西太原 030000;
2.太原工业学院经济与管理系,山西太原 030000

收稿日期:2023-06-22 修回日期:2023-07-24 出版日期:2024-02-01 发布日期:2026-03-12
通信作者: 郭彤梅,教授,E-mail：gtm16901@163.com
作者简介:苗梓欣,女,在读硕士研究生,研究方向为零工工作者职业健康。
基金资助:
国家社会科学基金项目（21BGL146）;山西省研究生教育教学改革课题（2022YJJG294）

Effects of perceived algorithmic control,occupational stigma perception and self-efficacy on job burnout in delivery riders

MIAO Zixin¹, GUO Tongmei^1,2

1. School of Economics and Management, North University of China, Taiyuan Shanxi, 030000, China;
2. Department of Economics and Management, Taiyuan Institute of Technology, Taiyuan Shanxi, 030000, China

Received:2023-06-22 Revised:2023-07-24 Online:2024-02-01 Published:2026-03-12
Contact: GUO Tongmei,Professor,E-mail：gtm16901@163.com

摘要/Abstract

摘要： 目的探究感知算法控制和职业污名感对外卖骑手职业倦怠的影响,分析自我效能感在感知算法控制、职业污名感与职业倦怠关系中的调节作用。方法 2023年1—3月,采用感知算法控制量表、职业污名感量表、自我效能感量表和职业倦怠量表对太原市某外卖平台5个站点的外卖骑手进行调查,并对数据进行分析。结果太原市某外卖平台5个站点的286名外卖骑手感知算法控制量表得分为（41.50±9.77）分,职业污名感量表得分为（21.69±5.55）分,自我效能感量表得分为（34.27±8.98）分,职业倦怠量表得分为（51.96±11.32）分,感知算法控制、职业污名感与职业倦怠均呈正相关（r=0.487、0.576,均P<0.01）,自我效能感与职业倦怠呈负相关（r=0.204,P<0.01）,自我效能感在感知算法控制与职业倦怠中起显著调节作用（β=-0.129,t=2.695,P<0.01）,自我效能感在职业污名感与职业倦怠中起显著调节作用（β=-0.095,t=2.085,P<0.05）。结论太原市某外卖平台5个站点的外卖骑手感知算法控制和职业污名感正向影响职业倦怠,自我效能感在感知算法控制、职业污名感与职业倦怠中起负向调节作用。

关键词: 外卖骑手, 职业倦怠, 感知算法控制, 职业污名感, 自我效能感

Abstract: Objective To explore the effects of perceptual algorithm control and occupational stigma perception on job burnout of the delivery riders,analyze the moderating role of self-efficacy on the relationship between perceived algorithmic control,occupational stigma perception and job burnout. Methods From January to March 2023,the food delivery riders from five sites of a food delivery platform in Taiyuan City were investigated by using the perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale,and the data were analyzed. Results The scores of perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale among 286 food delivery riders from five sites of a food delivery platform in Taiyuan City were （41.50±9.77）,（21.69±5.55）,（34.27±8.98） and （51.96±11.32）points,respectively. The perceived algorithm control,occupational stigma were positively correlated with job burnout（r=0.487,0.576,both P<0.01）,and self-efficacy was negatively correlated with job burnout（r=-0.204,P<0.01）. The self-efficacy played a significant moderating role in the relationship between perceived algorithm control and job burnout（β=-0.129,t=2.695,P<0.01）,and the self-efficacy had a significant moderating effect on the relationship between occupational stigma and job burnout（β=-0.095,t=2.085,P<0.05）. Conclusion The perceived algorithm control and occupational stigma perception of the food delivery riders from five sites of a food delivery platform in Taiyuan City positively affect job burnout,and self-efficacy plays a negative moderating role in perceived algorithm control,occupational stigma and job burnout.

Key words: Delivery riders, Job burnout, Perceived algorithmic control, Occupational stigma perception, Self-efficacy

中图分类号:

R181.3⁺1

苗梓欣, 郭彤梅. 外卖骑手感知算法控制、职业污名感和自我效能感对职业倦怠的影响. [J]职业与健康, 2024, 40(3): 320-324.

MIAO Zixin, GUO Tongmei. Effects of perceived algorithmic control,occupational stigma perception and self-efficacy on job burnout in delivery riders. [J]OCCUPATION AND HEALTH, 2024, 40(3): 320-324.

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