广州市三级甲等医院儿科医生工作满意度与离职意向分析

职业与健康 ›› 2024, Vol. 40 ›› Issue (21): 2940-2944.

广州市三级甲等医院儿科医生工作满意度与离职意向分析

刘小艳¹, 伍敏², 欧阳明³, 苏卉¹, 张静容¹

1.广州医科大学附属妇女儿童医疗中心人事部,广东广州 510623;
2.南部战区总医院经管科,广东广州 510010;
3.广州市第一人民医院（华南理工大学附属第二医院）人事部,广东广州 510180

收稿日期:2024-02-15 修回日期:2024-02-27 出版日期:2024-11-01 发布日期:2026-04-09
通信作者: 张静容,高级经济师,E-mail：gzfe38076501@163.com
作者简介:刘小艳,女,中级人力资源管理师,主要从事医院人力资源管理工作。
基金资助:
广东省卫生经济学会科研项目（2022-WJMZ-17）

Analysis on job satisfaction and resignation intention of pediatric doctors in grade-A tertiary hospitals in Guangzhou City

LIU Xiaoyan¹, WU Min², OUYANG Ming³, SU Hui¹, ZHANG Jingrong¹

1. Personnel Department,Guangzhou Women and Children's Medical Center,Guangzhou Medical University,Guangzhou,Guangdong 510623,China;
2. Economics and Management Section,General Hospital of South Theater Command,Guangzhou,Guangdong 510010,China;
3. Personnel Department,Guangzhou First People's Hospital(South China University of Technology Affiliated Second Hospital),Guangzhou,Guangdong 510180,China

Received:2024-02-15 Revised:2024-02-27 Online:2024-11-01 Published:2026-04-09
Contact: ZHANG Jingrong,Senior economist,E-mail：gzfe38076501@163.com

摘要/Abstract

摘要： 目的了解广州市三级甲等医院儿科医生的工作满意度和离职意向现状,并对其影响因素进行分析。方法采用方便抽样的方法,于2023年3月在广州市抽取10所（包括8所综合医院、2所专科医院）三级甲等医院的150名在岗儿科医生进行满意度及离职意向调查,并对数据进行分析。结果 150名儿科医生满意度平均得分为（3.50±0.83）分,薪酬待遇为最不满意维度,人际关系满意度得分最高。离职意向平均得分为（2.39±0.70）分,“获得外部工作的可能性”条目得分最高。不同通勤时间、行政职务、每周休息天数、心理指导服务、医患关系及职业认同的儿科医生工作满意度及离职意向得分比较,差异均有统计学意义（均P<0.05）;综合医院儿科医生与妇幼专科医院儿科医生工作满意度得分比较,差异有统计学意义（P<0.05）;不同工作年限、税后月平均收入的儿科医生离职意向得分比较,差异均有统计学意义（均P<0.05）。工作满意度与离职意向呈负相关（r=-0.623,P<0.05）。医院类别、有无行政职务、医患关系及职业认同均是工作满意度的影响因素,税后收入、医患关系及职业认同均是离职意向的影响因素（均P<0.05）。结论广州市三级甲等医院儿科医生工作满意度一般,离职意向处于中等水平,为提升儿科医生满意度和留任率,应提高薪酬待遇、促进职业发展;减轻工作压力、提供心理辅导;改善医患关系、加强职业认同。

关键词: 儿科医生, 工作满意度, 离职意向, 影响因素

Abstract: Objective To understand the current situation of job satisfaction and resignation intention among pediatric doctors in grade-A tertiary hospitals in Guangzhou City,and to analyze the influencing factors. Methods In March 2023,150 on-the-job pediatricians from grade-A tertiary hospitals（including 8 general hospitals and 2 specialized hospitals） in Guangzhou City were selected by convenient sampling method to conduct a survey on their satisfaction and resignation intention,and the data were analyzed. Results The average score of satisfaction among 150 pediatricians was （3.50±0.83）points,with salary and benefits being the least satisfactory dimension,and interpersonal relationship satisfaction score being the highest. The average score of resignation intention was （2.39±0.70）points,with the highest score in the "possibility of obtaining external employment" item. There were statistically significant differences in job satisfaction and turnover intention scores among pediatric doctors with different commuting hours,administrative positions,weekly rest days,psychological guidance services,doctor-patient relationships,and occupational identity（all P<0.05）. There was a statistically significant difference in job satisfaction scores between pediatric doctors in general hospitals and maternal and child specialized hospitals（P<0.05）. There were statistically significant differences in turnover intention scores among pediatric doctors with different years of service and average monthly income after tax（both P<0.05）. There was a negative correlation between job satisfaction and turnover intention（r=-0.623,P<0.05）. The type of hospital,presence or absence of administrative positions,doctor-patient relationships,and professional identity were the influencing factors of job satisfaction,while after tax income,doctor-patient relationships,and professional identity were the influencing factors of turnover intention（all P<0.05）. Conclusion The job satisfaction of pediatricians in grade-A tertiary hospitals in Guangzhou City is average,and their turnover intention is at a moderate level. In order to improve the satisfaction and retention rate of pediatric doctors,it is necessary to increase salary and benefits,promote career development,reduce work pressure,provide psychological counseling,improve doctor-patient relationships,and strengthen professional identity,

Key words: Pediatric doctor, Job satisfaction, Turnover intention, Influencing factors

中图分类号:

R197.32

刘小艳, 伍敏, 欧阳明, 苏卉, 张静容. 广州市三级甲等医院儿科医生工作满意度与离职意向分析. [J]职业与健康, 2024, 40(21): 2940-2944.

LIU Xiaoyan, WU Min, OUYANG Ming, SU Hui, ZHANG Jingrong. Analysis on job satisfaction and resignation intention of pediatric doctors in grade-A tertiary hospitals in Guangzhou City. [J]OCCUPATION AND HEALTH, 2024, 40(21): 2940-2944.

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