职业与健康 ›› 2025, Vol. 41 ›› Issue (16): 2218-2223.

• 论著 • 上一篇    下一篇

航天系统医疗工作者工作满意度在组织承诺与离职意愿间的中介作用

王文博, 秦亚楠, 冀红美   

  1. 中国人民解放军总医院京北医疗区门诊部,北京 100094
  • 收稿日期:2024-10-05 修回日期:2024-11-18 出版日期:2025-08-15 发布日期:2025-12-13
  • 通信作者: 冀红美,主管护师,E-mail:449070080@qq.com
  • 作者简介:王文博,男,医师,主要从事劳动卫生工作。

Mediating role of job satisfaction of aerospace system medical workers in the relationship between organizational commitment and turnover intention

WANG Wenbo, QIN Yanan, JI Hongmei   

  1. Outpatient Department,Beijing North Medical Area,PLA General Hospital,Beijing 100094 China
  • Received:2024-10-05 Revised:2024-11-18 Online:2025-08-15 Published:2025-12-13
  • Contact: JI Hongmei,Nurse in charge,E-mail:449070080@qq.com

摘要: 目的 了解航天系统医疗工作者当下工作稳定性的情况,探索工作满意度在组织承诺与离职意愿间的关系,为今后改善航天系统医疗工作者工作环境,提高航天系统医疗队伍的稳定性提供理论依据。方法 于2024年1—3月采用整群抽样的方法,以北京市航天系统医疗工作者为研究对象,利用组织承诺、工作满意度和离职意愿量表为研究工具,对调查对象的组织承诺、工作满意度和离职意愿进行定性与定量描述,分析离职意愿的影响因素,采用多重线性回归模型,用 Bootstrap 法检验中介作用。结果 北京市849名航天系统医疗工作者组织承诺、工作满意度和离职意愿总分分别为(91.43±15.82)、(60.38±21.84)和(10.49±4.70) 分。航天系统医疗工作者理想承诺和工作满意度对离职意愿的预测作用差异均有统计学意义(均P<0.01);工作满意度在情感承诺及规范承诺与离职意愿间的中介效应分别为-0.069(95%CI:-0.084~-0.056)、-0.082(95%CI:-0.095~-0.072),分别占总效应的54.76%和65.60%。结论 航天系统医疗工作者情感承诺和规范对离职意向有负向影响,工作满意度在理想承诺与离职意愿间起部分中介作用。医疗系统管理者可针对不同婚姻状况和学历水平等特点,从培训与竞争、工作压力等方面对所属单位的满足感和归属感和规范方面进行培训,提高航天系统医疗工作者的满意度,减少人才流失。

关键词: 航天系统医疗工作者, 工作满意度, 离职意愿, 组织承诺, 中介作用

Abstract: Objective To understand the situation of the current job stability of aerospace system medical workers,explore the relationship between job satisfaction in organizational commitment and willingness to leave,and provide a theoretical basis for improving the working environment of aerospace system medical workers in the future to improve the stability of the aerospace system medical workforce. Methods From January to March 2024,a cluster sampling method was used to investigate aerospace system medical workers in Beijing,and the organizational commitment scale,job satisfaction scale and willingness to leave scale were used as the research tool to qualitatively and quantitatively describe the organizational commitment,job satisfaction and willingness to leave of the survey object,and the influencing factors of the willingness to leave were analyzed using multiple linear regression model,and the mediating role was examined by the bootstrap method. Results The total scores of organizational commitment,job satisfaction,and willingness to leave were (91.43±15.82),(60.38±21.84) and (10.49±4.70)points,respectively.Ideal commitment and job satisfaction were statistically significant predictors of willingness to leave among healthcare workers in the aerospace system(both P<0.01).The mediating effects of job satisfaction between affective and normative commitment and willingness to leave were -0.069(95%CI:-0.084--0.056) and -0.082(95%CI:-0.095--0.072),which accounted for 54.76%and 65.60%of the total effect,respectively. Conclusion Affective commitment and norms of healthcare workers in aerospace systems have a negative effect on turnover intentions,and job satisfaction partially mediates the relationship between ideal commitment and turnover intentions.Healthcare system managers can improve the satisfaction of healthcare workers in the aerospace system in terms of affective and normative aspects such as training and competition,work pressure,and satisfaction and sense of belonging to their affiliation for different characteristics such as marital status and education level to reduce brain drain.

Key words: Aerospace system medical workers, Job satisfaction, Turnover intention, Organizational commitment, Mediating role

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