护士共情能力和人文关怀品质现状及相关性研究

职业与健康 ›› 2023, Vol. 39 ›› Issue (20): 2814-2818.

护士共情能力和人文关怀品质现状及相关性研究

张继鸿¹, 张红梅¹, 汉园¹, 董晓燕²

1.兰州市榆中县中医院护理部,甘肃兰州 730100;
2.兰州大学第一医院东岗院区综合内科,甘肃兰州 730000

收稿日期:2023-03-01 修回日期:2023-03-27 发布日期:2026-03-26
通信作者: 董晓燕,副主任护师,E-mail：2833531580@qq.com
作者简介:张继鸿,女,副主任护师,主要从事护理管理工作。
基金资助:
甘肃省科技计划资助项目（21CX6ZA113）

Study on status quo of nurses' empathy ability and humanistic care quality and correlation

ZHANG Jihong¹, ZHANG Hongmei¹, HAN Yuan¹, DONG Xiaoyan²

1. Nursing Department,Lanzhou Yuzhong County Hospital of Traditional Chinese Medicine,Lanzhou Gansu 730100,China;
2. General Internal Medicine Department,Donggang Hospital,First Hospital of Lanzhou University,Lanzhou Gansu 730000,China

Received:2023-03-01 Revised:2023-03-27 Published:2026-03-26
Contact: DONG Xiaoyan,Deputy chief nurse,E-mail：2833531580@qq.com

摘要/Abstract

摘要： 目的了解护士共情能力和人文关怀品质现状,探讨两者的相关性。方法采用便利取样法,于2022年2—5月应用一般资料调查表、中文版杰弗逊共情量表和护士人文关怀品质量表对甘肃省5市12所公立医院的601名护士进行调查,并对数据进行分析。结果共回收合格问卷573份。共情量表总均分为（107.10±19.26）分,条目均分为（5.36±0.96）分,平均得分率为76.14%。人文关怀品质量表总均分为（118.60±17.60）分,条目均分为（4.09±0.61）分,平均得分率为81.85%。多元线性回归分析表明,医院等级、父母对护士职业的态度及工作满意度是护士共情能力的主要影响因素;婚姻状况、医院等级及父母对护士职业的态度均是护士人文关怀品质的主要影响因素（均P<0.05）。Pearson相关分析显示,护士共情能力和人文关怀品质呈正相关（r=0.682,P<0.01）。结论甘肃护士共情能力和人文关怀品质分别处于中等及良好水平,共情能力与人文关怀品质间关系密切。护理管理者在人文关怀品质培训中应融入共情课程,以此促进护士共情能力和人文关怀品质的提升。

关键词: 护士, 共情能力, 人文关怀品质, 影响因素

Abstract: Objective To understand the status quo of nurses' empathy ability and humanistic care quality,and explore the correlation between them. Methods Using the convenient sampling method,601 nurses from 12 public hospitals in five cities of Gansu Province were investigated by using the general information questionnaire,the Chinese version of Jefferson empathy scale and the nurses' humanistic care quality scale from February to May 2022,and the data were analyzed. Results A total of 573 qualified questionnaires were collected. The overall average score of the empathy scale was （107.10±19.26）points,and the average score of items was （5.36±0.96）points,with an average score rate of 76.14%. The total average score of humanistic care quality scale was （118.60±17.60）points,and the average score of items was （4.09±0.61）points,with an average score rate of 81.85%. The multivariate linear regression analysis showed that hospital grade,parents' attitude towards the nurse's occupation and job satisfaction were the main influencing factors of nurses' empathy ability,while marital status,hospital grade and parents' attitude towards the nurse's occupation were the main influencing factors of nurses' humanistic care quality（all P<0.05）. Pearson correlation analysis showed that nurses' empathy ability was positively correlated with the quality of humanistic care（r=0.682,P<0.01）. Conclusions The empathy ability and humanistic care quality of nurses in Gansu Province is at medium and good levels respectively,and there is a close relationship between empathy ability and humanistic care quality. The nursing managers should integrate empathy courses into the quality training of humanistic care,so as to promote nurses' empathy ability and humanistic care quality.

Key words: Nurse, Empathy, Humanistic care quality, Influencing factor

中图分类号:

R192.6

张继鸿, 张红梅, 汉园, 董晓燕. 护士共情能力和人文关怀品质现状及相关性研究. [J]职业与健康, 2023, 39(20): 2814-2818.

ZHANG Jihong, ZHANG Hongmei, HAN Yuan, DONG Xiaoyan. Study on status quo of nurses' empathy ability and humanistic care quality and correlation. [J]OCCUPATION AND HEALTH, 2023, 39(20): 2814-2818.

参考文献

[1] 伍沛,申海艳,杨彦,等.沉浸式临床体验教学对手术室护生共情能力的影响[J].护理学杂志,2022,37(7):45-47,75.
[2] WAN Q,JIANG L,ZENG Y,et al.A big-five personality model-based study of empathy behaviors in clinical nurses[J].Nurse Educ Pract,2019,38:66-71.
[3] RATKA A.Empathy and the development of affective skills[J].Am J Pharm Educ,2018,82(10):7192.
[4] 安秀琴. 杰弗逊共情量表(JSE-HP)在护士中的应用研究[D].太原:山西医科大学,2008.
[5] 刘于皛,姜安丽.护士人文关怀品质测评量表的研制[J].解放军护理杂志,2012,29(16):19-21,25.
[6] 王小飞,管华琴,杭琤.临床护士执业环境与人文关怀品质的相关性研究[J].循证护理,2022,8(7):976-980.
[7] 董晓燕,陶贵彦,赵娟.甘肃省护士灾害准备度及其影响因素分析[J].职业与健康,2022,38(16):2226-2230.
[8] 卢恺怡,乌丽帕西·哈巴斯,董正惠.共情能力在血液科护士情绪管理和情绪智力间的调节效应[J].新疆医科大学学报,2020,43(12):1641-1645.
[9] 曲阳阳,林彦锋,孟微,等.儿科护士共情能力与工作适应障碍的现状及其相关性[J].现代临床护理,2019,18(1):23-26.
[10] 陈雪蕾,于春芳,李芳,等.三甲医院护士伦理敏感性与共情能力的相关性研究[J].护士进修杂志,2020,35(16):1445-1447.
[11] 程立辉,宋玉磊,方秀萍,等.基于秩和比法的我国护理人力资源配置分析[J].中国医院管理,2019,39(2):74-76,80.
[12] 何方敏,孟繁洁.护理专业学生共情能力的研究现状[J].天津护理,2019,27(6):745-748.
[13] 汪池,汪莹闽.临床护士人文关怀品质现状调查及相关影响因素分析[J].临床护理杂志,2019,18(5):75-78.
[14] 崔金锐,胡露红,旷婉,等.临床护理人员人文关怀品质与医学叙事能力的相关性研究[J].护理学杂志,2021,36(9):58-60.
[15] 刘砚燕,李蕊,孙晶,等.肿瘤科护士人文关怀品质对照护行为影响的调查分析[J].解放军护理杂志,2020,37(12):10-13.
[16] 邵静,罗薇,刘晓,晨,等.叙事护理临床实践在提升精神科护士人文关怀品质中的效果研究[J].中国护理管理,2020,20(11):1713-1716.
[17] 杨业,汤艺,彭微微,等.共情:遗传-环境-内分泌-大脑机制[J].科学通报,2017,62(32):3729-3742.
[18] 刘小珍,李奕慧,唐宏.医护人员共情能力及影响因素调查分析[J].护理学杂志,2017,32(4):54-57.
[19] 黄丽萍,陈安丽,赵素凡,等.浙江省部分三甲医院临床护士家庭功能与共情能力水平的相关性研究[J].中华现代护理杂志,2020,26(19):2569-2573.
[20] 崔金锐,胡露红,旷婉,等.临床护理人员人文关怀品质现状及影响因素分析[J].全科护理,2021,19(32):4476-4480.
[21] 邵静,孙宏玉,刘晓,等.北京市精神科护士人文关怀品质现状及影响因素分析[J].中华现代护理杂志,2019,25(5):549-554.
[22] 胡玉娜,霍佳,邹辉煌,等.护士工作家庭支持与人文关怀能力的相关性研究[J].护理学杂志,2022,37(5):45-47.
[23] 程芳,徐菁莉,孟爱凤.肿瘤专科医院新入职护士人文关怀品质与共情能力的研究[J].医药高职教育与现代护理,2021,4(1):20-22.
[24] 郭瑞红,王永芳,任丽萍.共情能力在护理本科生人格特征与人文关怀能力间的中介效应分析[J].中华现代护理杂志,2020,26(27):3822-3827.