消化科护士即时通讯软件使用压力、心理资本对职业倦怠的影响

摘要/Abstract

摘要： 目的了解消化科护士即时通讯软件使用压力、心理资本对职业倦怠的影响,为降低其压力水平,提高心理资本水平提供指导。方法 2024年1—5月采用随机抽样法选择西安市8家综合医院消化科护士为调查对象,分别采用即时通讯软件使用压力量表、心理资本量表及职业倦怠量表评估即时通讯软件使用压力、心理资本所致职业倦怠情况。分析即时通讯软件使用压力、心理资本与职业倦怠的相关性。采用中介效应检验程序分析心理资本在即时通讯软件使用压力和职业倦怠间的中介作用。结果消化科护士即时通讯软件使用压力得分为（25.18±4.28）分,心理资本得分为（90.84±15.76）分,职业倦怠得分为（60.64±10.79）分;消化科护士即时通讯软件使用压力与职业倦怠呈正相关（r=0.594,P<0.01）,即时通讯软件使用压力与心理资本呈负相关（r=-0.604,P<0.01）,心理资本与职业倦怠呈负相关（r=-0.612,P<0.01）;消化科护士即时通讯软件使用压力的影响因素分别为性别、年龄、学历、职称、工作年限、每月收入和婚姻状况（均P<0.05）,心理资本的影响因素分别为年龄、职称、工作年限和每月收入（均P<0.05）,职业倦怠的影响因素分别为年龄、职称、工作年限、每月收入和婚姻状况（均P<0.05）;心理资本在即时通讯软件使用压力和职业倦怠之间起部分中介作用,中介效应为0.283,占总效应的40.14%。结论消化科护士即时通讯软件使用压力和职业倦怠水平较高,心理资本在即时通讯软件使用压力和职业倦怠之间起部分中介作用。降低即时通讯软件使用压力和提高心理资本水平对降低职业倦怠水平具有重要意义。

关键词: 消化科护士, 即时通讯软件使用压力, 心理资本, 职业倦怠, 影响因素

Abstract: Objective Investigate the effects of instant messaging software use pressnre and psychological capital on job burnout among nurses in the gastroenterology department,aiming to provide guidance to reduce their stress levels and enhance their psychological capital. Methods Nurses in the gastroenterology department of 8 general hospitals in Xi'an were selected as the research subjects by random sampling from January to May 2024. The instant messaging software use pressure scale,psychological capital scale and job burnout scale were used to evaluate the effects of instant messaging software use pressure and psychological capital on job burnout. The correlation between communication software use pressure,psychological capital and job burnout were analyzed. The mediating role of psychological capital in the relationship between instant messaging software use pressure and job burnout were analyzed by using a mediation effect test procedure. Results The scores of instant messaging software use pressure for nurses in the gastroenterology department were （25.18±4.28）points,the psychological capital scores were （90.84±15.76）points,and job burnout scores were （60.64±10.79）points. The instant messaging software use pressure of nurses in the gastroenterology department was positively correlated with job burnout（r=0.594,P<0.01）,while negatively correlated with psychological capital（r=-0.604,P<0.01）,and psychological capital was negatively correlated with job burnout（r=-0.612,P<0.01）. The influencing factors of instant messaging software use pressure for nurses in the gastroenterology department were gender,age,education level,professional title,years of workexperience,monthly income,and marital status（all P<0.05）,the influencing factors of psychological capital were age,professional title,years of workexperience,and monthly income（all P<0.05）,and the influencing factors of job burnout were age,professional title,years of workexperience,monthly income and marital status（all P<0.05）. Psychological capital partially mediatedthe relationship between instant messaging software use pressure and job burnout,with a mediating effect of 0.283,accounting for 40.14% of the total effect. Conclusion The pressure of instant messaging software use and job burnout levels of nurses in the gastroenterology department are relatively high,and psychological capital partially mediates between the pressure of instant messaging software use and job burnout. Reducing the pressure of instant messaging software use and improving the level of psychological capital are of great significance to reducing the level of job burnout.

Key words: Gastroenterology nurses, Instant messaging software use pressure, Psychological capital, Job burnout, Influencing factors

中图分类号:

R181.3⁺1

宋婷, 罗兰, 李秦, 张波, 柴小艳, 张鑫. 消化科护士即时通讯软件使用压力、心理资本对职业倦怠的影响. [J]职业与健康, 2025, 41(18): 2459-2463.

SONG Ting, LUO Lan, LI Qin, ZHANG Bo, CHAI Xiaoyan, ZHANG Xin. Impact of instant messaging software use pressure and psychological capital on occupational burnout among gastroenterology nurses. [J]OCCUPATION AND HEALTH, 2025, 41(18): 2459-2463.

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