安宁疗护护士职业悲伤、情绪劳动对人文关怀品质的影响

职业与健康 ›› 2023, Vol. 39 ›› Issue (7): 941-944.

• 论著 • 上一篇

安宁疗护护士职业悲伤、情绪劳动对人文关怀品质的影响

张利惠¹, 李萌¹, 武玉洁²

1.青岛市第八人民医院医保管理办公室,山东青岛 266041;
2.山东中医药大学实验中心,山东济南 250300

收稿日期:2022-07-27 修回日期:2022-08-22 发布日期:2026-03-06
通信作者: 武玉洁,助教,E-mail：815368900@qq.com
作者简介:张利惠,女,护师,主要从事护理管理工作。

Effects of occupational sadness and emotional labor of hospice nurses on quality of humanistic care

ZHANG Li-hui¹, LI Meng¹, WU Yu-jie²

1. Medical Insurance Management Office,Qingdao Eighth People's Hospital,Qingdao Shandong 266041,China;
2. Experimental Center,Shandong University of Traditional Chinese Medicine,Jinan Shandong 250300,China

Received:2022-07-27 Revised:2022-08-22 Published:2026-03-06
Contact: WU Yu-jie,Teaching assistant,E-mail：815368900@qq.com

摘要/Abstract

摘要： 目的调查青岛市安宁疗护护士人文关怀品质现状及职业悲伤、情绪劳动对护士人文关怀品质的影响,为提高安宁疗护质量提供理论依据。方法 2021年3—6月从青岛市3所综合医院及青岛市肿瘤医院便利选取230名安宁护士为研究对象,采用一般资料调查表、人文关怀品质问卷、悲伤体验量表、情绪劳动问卷进行调查研究,并对数据进行分析。结果 230名安宁疗护护士人文关怀品质得分为（105.66±13.58）分,职业悲伤得分为（37.49±3.83）分,情绪劳动得分为（56.19±5.39）分。护士人文关怀品质总分与职业悲伤总分及各维度得分均呈负相关（均P<0.01）,与情绪劳动总分及深层扮演、情绪表达维度均呈正相关（r=0.252、 0.519、0.606,均P<0.01）,与表层扮演维度呈负相关（r=-0.433,P<0.01）。职称、职业悲伤、情绪劳动均是安宁护士人文关怀品质的影响因素（均P<0.05）。结论安宁疗护护士人文关怀品质处于中等偏上水平,加强对低年资护士关注、减少护士职业悲伤产生及加强情绪劳动教育能在一定程度上提高安宁疗护护士人文关怀品质。

关键词: 安宁疗护护士, 人文关怀品质, 职业悲伤, 情绪劳动, 影响因素

Abstract: Objective To investigate the current situation of humanistic care quality of hospice nurses in Qingdao City,analyze the influence of occupational sadness and emotional labor on nurses' humanistic care quality,and provide a theoretical basis for improving the quality of hospice care. Methods From March to June 2021,230 hospice nurses were conveniently selected from three general hospitals in Qingdao and Qingdao Cancer Hospital as research subjects,and were investigated by the general information questionnaire,humanistic care quality questionnaire,sadness experience scale and emotional labor questionnaire. Results The humanistic care quality score of 230 hospice nurses was （105.66±13.58）score,the score of professional sadness was（37.49±3.83）score,and the score of emotional labor was （56.19±5.39）score. The total score of nurses' humanistic care quality was negatively correlated with total score of professional sadness and scores of each dimension（all P<0.01）,positively correlated with the total score of emotional labor and scores of deep acting and emotional expression dimensions（r=0.252,0.519,0.606,all P<0.01）,and negatively correlated with the surface acting dimension（r=-0.433,P<0.01）. The professional title,occupational sadness and emotional labor were the influencing factors of humanistic care quality of hospice nurses（all P<0.05）. Conclusion The humanistic care quality of hospice nurses is at the upper middle level,and strengthening the attention of nurses with low professional titles,reducing nurses' professional sadness and strengthening emotional labor education can improve the humanistic care quality of hospice nurses to a certain extent.

Key words: Hospice nurse, Humanistic care quality, Professional sadness, Emotional labor, Influencing factor

中图分类号:

R192.6

张利惠, 李萌, 武玉洁. 安宁疗护护士职业悲伤、情绪劳动对人文关怀品质的影响. [J]职业与健康, 2023, 39(7): 941-944.

ZHANG Li-hui, LI Meng, WU Yu-jie. Effects of occupational sadness and emotional labor of hospice nurses on quality of humanistic care. [J]OCCUPATION AND HEALTH, 2023, 39(7): 941-944.

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安宁疗护护士职业悲伤、情绪劳动对人文关怀品质的影响

Effects of occupational sadness and emotional labor of hospice nurses on quality of humanistic care

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